On March 18, Hearts2Hearts departed from Incheon International Airport to attend a scheduled event in New York. However, it wasn’t their appearance that caught attention, but rather the actions of their security guards. In the viral clip, multiple guards were seen holding hands and forming a tight human circle around the members while moving through the airport. About ten bodyguards formed a human wall by holding hands in a circle, a “Ganggangsullae-style” formation, as they moved. This resulted in scenes that caused public discomfort, as the movement of regular passengers was restricted.
The video sparked an explosive reaction, racking up over 1,000 comments within just an hour of its release. Most netizens voiced sharp criticism, with comments such as, “K-pop culture itself is starting to feel bizarre,” “I don’t understand why the inconvenience to other passengers is being ignored,” and “This is stricter than presidential security.”
While such measures are typically meant to ensure safety, many online users felt the approach was unnecessary and disruptive. Critics argued that the formation blocked pathways for other travelers and created unnecessary congestion. They also felt disproportionate given the group’s current popularity level. Comments from online communities included:


- “Was SM always a company that made things into such a big fuss?”
- “What’s the reason behind this over-protection?”
- “They aren’t even BTS or BLACKPINK? I heard this is their second time causing trouble at the airport.”
- “Even if it were BTS or BLACKPINK, they wouldn’t have done that.”
- “So ridiculous.”
- “Are these girls world-class?”
On the other hand, some argue that such measures are inevitable to prevent “sasaeng fans” (obsessive fans) from reckless approaches, leaking flight information, or attempting physical contact.
This isn’t the first time Hearts2Hearts has drawn attention for airport-related issues. Previously, the group was involved in a situation where a passerby reportedly shouted at them for blocking the way, further fueling criticism about crowd management.

Currently, the Korea Airports Corporation and the Incheon International Airport Corporation require entertainment agencies to submit a usage plan when celebrities pass through. However, as fans who obtain information in advance continue to gather in large crowds, critics point out that an urgent, fundamental solution is needed to resolve the ongoing inconvenience to general passengers.
Sources: Koreaboo

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