Irene and Seulgi (Red Velvet) receive sexual harassment messages on SM’s app for fanclubs

 Many fans are very irritated because Red Velvet members were responded by some male fans with disrespectful messages.

LYSN is an application exclusively for fans of groups from SM Entertainment. In this application, the most popular feature among fans is Bubble where they can receive messages directly from their idols in the chat box, even though these are the same messages that idols send to all paid members.

SM artists always text fans through Bubble, but not all interactions are responded with positive messages.  Recently, an user on Pann uploaded screenshots of the messages from some male fans, replying to two members of Red Velvet, Irene and Seulgi. Notably, the content of these messages contain vulgar language and are disrespectful to the female idols.

Irene: I want to eat something refreshing 
Irene: It is too hot
Fan: If it’s too hot, take it off, send me a selca of you without clothes

 Seulgi: Hello hello
 Fan: Hello
 Seulgi: You guys probably heard the news ㅠ We had to push the album a bit ㅠ
 Fan: ㅠㅠㅠ ㅠㅠㅠ
 Seulgi: You must have been looking forward to it ㅠㅠ our Reveluv
 Fan: I’m so pissed my stock fell too ㅠㅠ
Seulgi: But it will be better so don’t worry!!!
 Fan: Stop making excuses. You’re just scared of Queen IZ*ONE so you’re postponing this

Seulgi: Me too, I will go to sleep today in a good mood ~~
Fan: Seulgi is so funnyㅋㅋㅋㅋㅋㅋ Hilariousㅋㅋ Show us a selca, Seulgi-yah, I’m threatening you

Irene: (Sending photos of flowers)
Irene: Irene: It’s pretty, right?
Fan: Noona aren’t you past the age of receiving flowers?ㅋㅋ I’m kidding~

 In fact, idols can see all the messages that fans reply to them. However, because the number of messages from fans is very large, the chance of Irene and Seulgi reading these rude messages is 50/50. Previously, LYSN did not allow idols to receive messages from fans, but after adding the Bubble feature, the application promised to filter out messages with negative and disrespectful content. However, many fans are mad because such messages are still sent to idols’ accounts.

 Immediately, these rude messages make Knetz extremely angry. Many people are irritated when seeing that while Irene and Seulgi treat their fans sincerely, they are likely to read disrespectful messages like that. Not stopping there, those fans who texted these offensive messages even took screenshots, bragged, and shared with others as if they did something cool. Regarding Red Velvet’s fandom, they urge SM to strictly manage LYSN, even if necessary, to disable the feature of idols receiving messages from fans to avoid unfortunate incidents .

What do you think when idols have to receive messages with such disrespectful content? How should SM manage this messaging feature?

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